Sales Coordinator at Contec Global Infotech Limited

Job Description

• The Sales Coordinator is responsible for supporting the sales team by managing schedules, preparing sales documents, and handling customer inquiries.
• This role involves coordinating sales activities, ensuring customer satisfaction, and contributing to achieving sales targets.

Key Responsibilities

Sales Support:

• Assist the sales team with daily operations, including managing schedules, preparing sales proposals, and organizing sales meetings.
• Maintain and update customer databases and sales records to ensure accuracy and completeness.
• Prepare and distribute sales-related documents, such as contracts, invoices, and purchase orders.

Customer Service:

• Act as a point of contact for customers, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction.
• Coordinate with other departments, such as marketing and logistics, to fulfill customer orders and ensure timely delivery.

Reporting and Analysis:

• Compile sales reports and analyze data to provide insights into sales performance and trends.
• Track sales targets and provide regular updates to the sales team and management.

Coordination and Communication:

• Facilitate communication between sales representatives, management, and other departments to ensure alignment and efficiency.
• Organize and participate in sales meetings, conferences, and events, taking notes and following up on action items.

Administrative Duties:

• Manage sales-related administrative tasks, such as expense reports, travel arrangements, and office supplies.
• Assist in developing and maintaining sales processes and procedures to streamline operations.

Product Knowledge:

• Stay updated on product knowledge and industry trends to effectively support the sales team and provide accurate information to customers.

Skills / Requirements

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Attention to detail and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple priorities.