Sales Administrator - Furniture at Artee Group

Job description is divided into 4parts namely:

1. Pre- order
2. Order Fulfillment
3. Post order
4. New businesses

Pre-order

•  receive requirement
• co-ordinate with production team to get; pricing and delivery time approved by the HOD
• document the price and prepare quotation
• send quotation to customers
• keep sales team informed

Order fulfillment

• receive Purchase Order (PO)
• inform production team
• prepare invoice and send to customer
• payment tracking
• production tracking; keeping in touch with production team to make sure goods are ready before delivery date
• Point of delivery 
• co-ordinate product delivery
• co-ordinate all installations
• Job completion certificate(JCC) Sign Off: preparation and presentation of JCC to the customer

Post Order

• customers satisfaction report
• handling complaints
• balance payment; follow up with customers for payment on the date given by the customer
• build relationship
• track returned goods 

New businesses

• Getting customers to do more business with us and informing them of our latest and trendy products
• Generating leads and fixing appointments
• Passing on to "Hunting Team"

Required skills

• MS Word
• MS Excel
• MS PowerPoint
• Good written and Oral communication skill
• Furniture knowledge is an added advantage