Sales Admin at Givanas Group of Companies

Job Summary:

The Sales Administrator at Vendara supports the sales team in managing FMCG distribution operations. The role focuses on order processing, client account management, sales reporting, and coordination between logistics, warehouse, and sales teams to ensure smooth operations, timely product delivery, and strong relationships with distributors, wholesalers, and retail clients.

Key Responsibilities

• Receive, process, and track orders for FMCG products accurately and efficiently, coordinating with warehouse and logistics teams to ensure on-time delivery.
• Maintain and update records for distributors, wholesalers, and retail clients; respond to inquiries and support account management.
• Provide administrative support to the sales team including preparing documents, managing correspondence, and coordinating sales activities.
• Prepare and issue sales invoices, delivery notes, and supporting documentation.
• Track and follow up on outstanding orders, returns, and customer complaints, escalating where necessary.
• Liaise with finance on credit approvals, payment follow-ups, and reconciliation of sales accounts.
• Maintain sales records, generate weekly and monthly reports, and analyse data to support sales strategies.
• Maintain accurate records of distributor agreements, pricing lists, and promotional terms.
• Act as a point of contact for internal and external communication related to sales operations.
• Coordinate scheduling for sales meetings, client visits, and trade activations.

Requirements & Qualifications

• B.Sc. or HND in Business Administration, Marketing, or a related field.
• Minimum of 3–5 years of experience in sales administration, preferably in FMCG distribution or retail.
• Strong proficiency in Microsoft Office Suite and CRM or distribution management software.
• Excellent organizational, multitasking, and time management skills.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Customer-oriented mindset with strong problem-solving abilities.
• Ability to work collaboratively in a fast-paced team environment.