Sales / Admin Coordinator at Excel and Grace Consulting

Job Description

• Process customer inquiries and orders via phone, email, and online platforms.
• Prepare quotes, invoices, and other sales documentation.
• Track and manage sales pipeline data using CRM software
• Generate sales reports and analyze data to identify trends and opportunities.
• Schedule customer appointments and manage sales team calendar
• Manage customer accounts and databases.
• Provide administrative support to the sales team, including preparing presentations and travel arrangements.
• Maintain accurate and uptodate sales records and filing systems.
• Perform general office duties such as answering phones, managing email, and scheduling meetings.

Qualifications

• BSC/HND in a relevant field from a reputable institution.
• Minimum 2 years of experience in a sales or administrative support role.
• Excellent organizational, communication, and time management skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) with strong typing skills.
• Ability to multitask and prioritize effectively in a fastpaced environment.
• Strong attention to detail and accuracy.
• Excellent interpersonal and customer service skills.
• Experience with CRM software (a plus).
• Working knowledge of the leather goods industry (a plus).