Sales/ Admin Assistant at Apple and Pears Limited

​​​​​​​Details

• Sales/ Admin Assistant with prior hands-on experience in this role is needed for immediate employment.

Job Responsibilities

• Ensure prompt and timely after sales follow-up is carried out.
• Establish and maintain relationships with key customers
• Ensure prompt follow up on all customer complaint.
• Ensure and maintain high quality standards by ensuring all Customer complaints are attended to promptly and with high levels of urgency.
• Establishing, developing and maintaining positive trust relationships with customers to influence their decision-making process and ensure future sales
• Reaching out to customer lead through cold calling
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
• Keep detailed records of all contacts, both potential and existing and constantly be on the lookout for new contacts within the healthcare field. 
• Seek regular informal feedback from customers
• Updating the Daily and Weekly Prospect Reports
• Any other duty as assigned by your supervisor.

Requirements

• A Tertiary Degree is required.
• 1 - 2 years work experience.
• Proven experience in warehousing, logistics and transport management.
• Impeccable negotiation ability.
• Use of Excel, knowledge will be an added advantage.
• Ability to delegate tasks and follow through till completion.
• Proactivity and use of initiative is required for this role.