Sales Account Manager at Youverify Online Services

Job Summary

• We seek a motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will manage customer relationships, build and maintain relationships with key contacts, and develop and implement strategic sales plans. You will liaise with cross-functional internal teams (including Customer Service/Success and Product Development departments) to improve the customer experience.

Key Responsibilities
Business Development and Sales:

• Identify and target new business opportunities in the compliance solutions market especially with the commercial banks and top fintech.
• Develop and execute a strategic sales plan to achieve sales targets and expand our customer base.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Build and maintain a robust sales pipeline through proactive prospecting and lead generation.
• Organize and lead key accounts meetings.
• Generate and develop new business opportunities using existing and potential customer networks and identify areas of improvement to meet sales quotas

Client Relationship Management:

• Establish and maintain strong relationships with key decision-makers and stakeholders in target organizations.
• Understand client requirements and provide tailored compliance solutions to meet their needs.
• Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction and engagement.

Negotiation and Closing:

• Prepare and deliver compelling proposals and quotations to clients.
• Negotiate contract terms, pricing, and agreements to close sales deals.
• Work closely with the legal and finance teams to ensure compliance with company policies and procedures during contract negotiations.

Product and Industry Knowledge:

• Maintain a deep understanding of our compliance solutions portfolio and its applications.
• Stay updated on industry trends, regulatory changes, and best practices in compliance.
• Provide feedback to the product development team on market needs and potential enhancements.

Reporting and Analysis:

• Track and report on sales activities, pipeline status, and performance metrics.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Provide regular updates to senior management on sales performance and market insights.
• Communicate the progress of monthly/quarterly objectives

Education and Experience

• Bachelor’s degree in Business, Marketing, or a related field; Masters or MBA is a plus.
• 5+ years of experience in business development or sales, preferably in compliance solutions or related fields.

Skills and Competencies:

• Strong sales and business development acumen with a record of outstanding delivery.
• Proven work experience as a Sales Account Manager in Tech Industries, the Financial Sector, or Telecommunication sector.
• Excellent negotiation, influencing, and relationship-building skills.
• Hands-on experience in sales and an ability to deliver excellent customer experience
• Understanding of sales performance metrics
• Business acumen with a problem-solving attitude
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Ability to manage multiple accounts at a time.
• Strong verbal and written communication skills

Technical Skills:

• Proficiency in CRM software (e.g., Salesforce/Zoho) and sales analytics tools.
• Familiarity with Microsoft Suites (Esp Excel and PPT).