Sales Account Manager at Tenece Professional Services Limited

Job Summary

• The Sales Account Manager is responsible for driving revenue growth by identifying and developing new business opportunities, managing client accounts, and building strong customer relationships.
• The role involves understanding client needs, recommending appropriate IT solutions, and ensuring customer satisfaction while achieving assigned sales targets.

Key Responsibilities
Sales & Business Development

• Identify and prospect new business opportunities.
• Develop and onboard new client accounts within target industries.
• Maintain and grow relationships with existing clients.
• Serve as the primary point of contact between the company and clients.
• Achieve monthly, quarterly, and annual revenue targets.
• Manage the sales pipeline and forecast revenue performance.

Solution Development & Proposal Management:

• Understand client business needs and recommend suitable IT solutions.
• Collaborate with technical teams to design tailored solutions for clients.
• Prepare and present sales proposals, quotations, and presentations.

Contracting & Negotiation:

• Negotiate and close sales contracts with clients.
• Ensure high levels of customer satisfaction throughout the sales process.
• Address client concerns and escalate technical issues when necessary.

Reporting & Market Intelligence:

• Maintain accurate and up-to-date records in the CRM system.
• Prepare and submit sales performance reports to management.
• Monitor competitor activities and market trends.
• Provide feedback on customer needs, market demands, and product improvements.

Educational Qualification & Experience

• Minimum: Bachelor’s Degree (BSc) in a relevant field.
• Preferred: Bachelor’s degree with relevant IT certifications.
• Minimum: 5 years of relevant experience in sales or account management.

Required Competencies / Knowledge:

• Knowledge of IT Products & Services Knowledge (Understanding of the company’s technology solutions) - Industry & Market Knowledge.
• Sales & Account Management Knowledge (Sales cycle and pipeline management, B2C sales strategies, Key account management principles, Customer relationship Management.
• Basic financial knowledge, including pricing models, profit margins, and contract negotiation.
• Understanding of industry trends, market dynamics, client industries and business challenges.
• Customer relationship management.

Skills:

• Sales and negotiation skills
• Strong communication skills
• Relationship management
• Problem-solving ability
• Presentation skills
• Time and pipeline management