Risk Recovery Officer at BLUETTI

Locations: Ijebu-Ode - Ogun, Ikeja - Lagos, Benue, & Abuja
​​​​​​​Slot: 4

• The ideal candidate will be responsible for managing recovery operations, reducing overdue accounts, implementing risk strategies, and ensuring effective collaboration with field agents and the sales team to maintain a healthy portfolio.

Key Responsibilities

• Follow up daily with DSAs to ensure prompt collection of outstanding repayments.
• Monitor recovery performance and report insights to the Collection Specialist.
• Coordinate, guide, and support DSAs to improve collection efficiency
• Identify and escalate fraudulent activities involving DSAs or Sales teams.
• Implement Bluetti’s Risk Strategy policies at the branch level.
• Drive initiatives to maintain at least 95% control of overdue customers.
• Prepare and submit daily, weekly, and monthly recovery reports.
• Maintain accurate records of overdue accounts and recovery activities.
• Work closely with the Sales team to ensure proper customer profiling and responsible selling.
• Provide feedback on customer repayment behavior to improve portfolio quality.
• Coordinate repossession activities and ensure proper documentation of recovered assets.
• Lead recovery actions including calls, field visits, and customer engagement.
• Ensure compliance with all risk and recovery processes.
• Support audits, verification exercises, and special recovery campaigns.

Requirements & Qualifications

• Minimum of HND or BSc in Business Administration, Accounting, Economics, or related field.Minimum of 2–5 years’ experience in collections, credit control, risk, or recovery role.
• Experience in solar/PayGo industry is an added advantage.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Excel and reporting tools.Ability to work independently and manage field activities effectively.

Key Competencies & Attributes:

• Results-driven and detail-oriented.
• High level of integrity and professionalism.
• Strong problem-solving and decision-making skills.
• Ability to work under pressure and meet recovery targets.
• Strong coordination and teamwork skills.

Benefits

• Competitive salary.
• Performance-based incentives.
• Opportunity to work in a dynamic and growing renewable energy company.