Retail Store Supervisors (Retail Grocery Store) at iRecruiters Africa Limited

• The Ideal candidate will be responsible for overseeing employees and finances, and also controlling the quality of products and services offered to customers.

Key Requirements

• Planning and designating the duties and activities of the staff in his line of management.
• Taking inventory and ensuring measure are put in place and adhered to prevent theft and robberies.
• Informing the Area Manager about the activities of the store such as visits from public authorities, accidents or emergencies, etc.
• Take note of improvements to be made and measures to be put in place for efficiency.
• Review all cancellations of total receipts, complaints, and returns from customers and ensure that a customer’s complaint is not suspicious or unjustified then report to the Area Manager for decision-making.
• Provide training to new hires
• Make decisions on Order and Order Quantities
• Ensure that legal requirements are adhered to, such as regulations for the sale of alcohol.
• Monitor the shelve stocks, product displays, and the general appearance of the store layout for maximal productivity.
• Investigate market trends and offer products that would appeal to customers.
• Ensure accuracy in price labelling
• Ensure deliveries from the Warehouse and direct suppliers are accurate and report any delivery mistakes.
• Ensure all books, reports, forms, and documents in the store are well kept.
• And every other duty assigned to this role.

Key Requirements:

• Bachelor’s degree in Business administration, finance management or a related field from a recognized University.
• 3+ years’ experience as a retail store manager or any supervisory role in the Retail or QSR sector
• Proven experience with preparing budgets, and financial and expense reports.
• Knowledge of product and consumer trends, marketing strategies, and how to utilize them.
• Strong supervisory, interpersonal, and collaborative skills.
• Excellent written and verbal communication skills
• Keen attention to detail.
• Must be analytical and comfortable reviewing data.
• Proficiency in Excel required
• Must be motivated, organized, and determined.