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  • Posted: Aug 10, 2020
    Deadline: Aug 12, 2020
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  • Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Retail Store Manager

    Location: Ikoyi, Lagos

    Job Description

    • The ideal candidate must have strong leadership skills and the ability to manage people.

    Key Responsibilities

    • Manage, monitor, and review daily business operations.
    • Manage the business Social Media platform
    • Create daily content for online sales
    • Review, oversee financial activities and send monthly report.
    • Maintain positive client relationships and drive new acquisitions.
    • Implement organizational goals, procedures, and policies.
    • Identify improvement gaps and implement corrective measures.
    • Handle and resolve all customers’ complaints
    • Process customers’ payments
    • Respond to all enquiries

    Store Management:

    • Ensure that the store is clean and ready for opening
    • Ensure that the utilities are available and adequate
    • Work with the Production Manager to fulfil client orders
    • Supervise the security personnel
    • Steam garments
    • Arrange outfits on the mannequins

    Facility Management:

    • Ensure that all fittings and fixtures are working optimally
    • Plan and supervise all maintenance and repair works

    Financials:

    • Create monthly reports
    • Manage petty cash
    • Take cash payments to the bank
    • Calculate and remit taxes
    • Prepare payroll

    Experience

    • 2 years' experience in a similar role
    • Experience in the retail or fashion industry a plus

    Skills and Abilities:

    • Social media management
    • Proven integrity
    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
    • Proficient user of MS Office (MS Excel in particular)
    • Must be able to prepare management reports and correspondence
    • Good initiative, time and stress management skills
    • Leadership and organizational abilities
    • Interpersonal and communication skills
    • Problem-solving attitude
    • Keen eye for detail
    • Preferably lives within Island axis

    Remuneration
    N80,000 - N100,000 monthly.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@owensxley.com with the Job Role as the subject of the email.

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