Retail Manager at Pufferfish Technology Limited

• A leading health tech financing company dedicated to revolutionizing access to healthcare services in Africa. We empower healthcare providers with the necessary funds to deliver top-tier care, while ensuring individuals, families, and employers have affordable and accessible health insurance coverage.

Position Overview:

• We are seeking a Retail Manager to oversee our health insurance operations and manage corporate and SME accounts. The ideal candidate will have a strong network in the health industry, experience in onboarding employees for health insurance, and significant knowledge of grants will be an added advantage.

Responsibilities:

• Manage health insurance operations, including enrolling company employees and managing corporate and SME accounts.
• Develop and maintain partnerships with relevant organizations in the health space to enhance our services.
• Coordinate the onboarding process for new corporate and SME accounts, ensuring smooth enrollment for employees.
• Provide guidance and support to clients regarding health insurance options and benefits.
• Stay updated on industry trends, regulations, and best practices in health insurance and grants.
• Collaborate with internal teams to optimize health insurance processes and improve customer satisfaction.
• Research and pursue grant opportunities to support healthcare initiatives.
• Prepare grant proposals, applications, and reports in accordance with funder requirements.
• Maintain accurate records of grant activities, outcomes, and impact for reporting purposes.

Requirements:

• Bachelor's degree in Business Administration, Health Management, or related field.
• Proven experience in retail management, preferably in the health insurance industry.
• Excellent communication and interpersonal skills.
• Knowledge of health insurance policies, regulations, and enrollment processes.
• Familiarity with grants and funding opportunities for healthcare initiatives.
• Ability to multitask, prioritize tasks, and meet deadlines.
• Detail-oriented with strong analytical and problem-solving skill