Retail & Inventory Coordinator at Amani Advisory

Job Description

• In this role, you will be responsible for ensuring the seamless execution of retail activities, driving sales performance, and upholding the brand’s values. 
• You will serve as a bridge between the retail, production and management team, ensuring alignment with company goals and objectives.

Responsibilities

• Supervise and support the day-to-day activities of the sales associates, ensuring they deliver exceptional customer service and meet sales targets.
• Oversee store visual merchandising to maintain the company’s aesthetic and brand guidelines.
• Monitor inventory levels at the store and coordinate with the team to ensure timely restocking.
• Organize and execute in-store promotions, events, and workshops to engage customers and drive foot traffic.
• Track and analyze daily, weekly, and monthly sales performance, reporting insights to the Operations Manager.
• Identify areas for improvement in sales techniques and customer engagement, providing coaching and support to Sales Associates as needed.
• Collaborate with the BDM team to implement strategies that attract new customers and retain existing ones.
• Supervise and ensure the sales team post all daily sales transactions in QuickBooks Online (QBO) to maintain accurate financial records and ensure they can use it efficiently.
• Collaborate with the OPM to generate monthly sales reports, summarizing all transactions and sales activities for the period.
• Maintain accurate records of sales, inventory, and customer feedback for reporting purposes.
• Ensure timely submission of expense reports, timesheets, and other administrative documents for the retail team.
• Assist in onboarding and training new sales associates to ensure consistency in performance and adherence to brand standards.
• Maintain accurate records of sales, inventory, and customer feedback for reporting purposes.
• Monitor website stock levels and update them as needed to reflect accurate inventory availability.
• Participate in monthly stock counts and reconcile inventory with the manager. Address and resolve any discrepancies.
• Update Slack with every item sold, ensuring that these updates tally with the report submitted to the manager.

Person Specification

• Bachelor's Degree in Marketing, Business Administration, or related field preferred.
• Proven experience in retail operations, basic accounting, and inventory management, with a passion for maintaining the luxury standards of the brand.
• Excellent communication and interpersonal skills.
• Have strong organizational skills and attention to detail.
• Ability to analyze data and make data-driven decisions.
• Customer-focused and approachable.
• Self-motivated and proactive.
• Ability to multitask and manage time effectively.