Restaurant Supervisor at Above Lifestyle

Duties and Responsibilities

• We are seeking a dedicated Restaurant Supervisor to oversee the daily operations of our establishment.
• Restaurant Supervisors are responsible for overseeing the overall operations of the restaurant, from food preparation to customer service.
• The Restaurant Supervisor’s responsibilities include overseeing the dining room, ensuring customer satisfaction, coordinating kitchen activities, and maintaining health and safety standards.
• Our ideal candidate has a solid background in the restaurant industry with strong leadership skills.
• Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Key Duties and Responsibilities

• Overseeing all front and back of the house restaurant operations
• Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintaining quality control for all food served
• Analyze staff evaluations and feedback to improve the customer’s experiences
• Oversee health code compliance and sanitation standards
• Generate weeklyandmonthlyreports
• Train new employees and provide ongoing training for all staff
• Addressing problems and troubleshooting
• Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling
• Seek ways to cut waste and decrease operational costs.
• Creating work schedules for the staff.
• Checking the kitchen to make sure it's clean and follows safety regulations.
• Making sure the food is prepared, presented, and stored correctly.
• Checking on customers to see if they are happy with their meal and service.
• Keeping track of inventory and ordering supplies when needed.
• Reading customer feedback and finding ways to improve the restaurant.
• Handling any customer complaints professionally.

Requirements and Qualifications

• A Bachelor's Degree in Business, any other course or in hospitality
• Previous experience in a supervisory role in the hospitality industry.
• Male for gender balance
• The ability to work in a fast-paced environment.
• The ability to stand for long periods.
• Strong management skills.
• Exceptional customer service skills.
• Excellent customer service skills.
• Strong communication skills with the ability to resolve conflicts and issues.
• Understanding of health and safety regulations
• Basic accounting skills, experience in restaurant management software (POS).