Restaurant Manager at MarbleClear Limited

Our client, a Quick Service Restaurant (QSR) seeks to hire a Restaurant Manager.

Location: Lagos - Lekki Phase 1, Admiralty, Ikoyi, Fola Osibo, Ikota, Orchid, Ikeja, and Surulere.

Key Requirements

• Minimum of OND, HND or Bachelor\'s degree in a relevant discipline.
• Relevant work experience in a Quick Service Restaurant (QSR), fast-food outlet or related hospitality environment.
• Good communication, interpersonal and customer service skills.
• Ability to work effectively in a fast-paced restaurant environment.
• Strong organisational, problem-solving and teamwork skills

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service delivery.
• Supervise, coordinate and motivate restaurant staff, ensuring adequate staffing and effective task allocation.
• Monitor food preparation, presentation and service standards to ensure consistency and customer satisfaction.
• Ensure compliance with food safety, hygiene, health and safety regulations.
• Manage inventory, monitor stock levels and ensure timely replenishment of food items and other supplies.
• Monitor sales performance, manage operational expenses and implement measures to achieve business targets.
• Handle customer complaints, resolve service issues and maintain positive customer relationships.
• Ensure proper cash handling, accurate sales records and accountability for daily transactions.
• Monitor staff performance, provide guidance and support training and development.
• Ensure restaurant equipment, facilities and dining areas are properly maintained and kept clean.
• Identify operational challenges and recommend improvements to enhance efficiency, service quality and profitability.
• Prepare and submit regular operational and performance reports to management.