Restaurant Manager at Lisse Africa

Position Overview

• As a Restaurant Manager at our Restaurant,you will be the driving force behind the seamless operation of our restaurant.
• You will lead a team of dedicated staff, oversee day-to-day operations, and ensure that our guests receive top-notch service and enjoy exceptional cuisine.
• Your leadership will play a pivotal role in maintaining our restaurant's reputation for excellence.

Key Responsibilities

• Lead and inspire the restaurant staff, including servers, bartenders, and kitchen staff, fostering a culture of teamwork and excellence.
• Manage daily restaurant operations, including reservations, seating arrangements, and guest interactions.
• Ensure high standards of customer service by training and developing staff and addressing customer feedback and concerns.
• Oversee inventory management, ordering, and cost control to meet budgetary goals.
• Collaborate with the kitchen team to maintain food quality, presentation, and consistency.
• Maintain a safe and clean restaurant environment, ensuring compliance with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract and retain guests.
• Handle administrative tasks such as financial reporting and performance analysis.

Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification with 5 - 9 years work experience.
• Proven experience in restaurant management, with a track record of success in a similar role.
• Exceptional leadership and team-building skills.
• Strong customer service orientation and the ability to create memorable guest experiences.
• Knowledge of restaurant operations, including inventory management, cost control, and financial reporting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-pressure environment.
• Proficiency in restaurant management software.
• Food safety certification is a plus.