Restaurant Front Operations Regional Manager at Sweet Sensation

Job Summary:

• You will oversee the performance of multiple restaurants within your region — ensuring operational excellence, customer satisfaction, and profitability across all outlets under your supervision.

Key Responsibilities:

• Oversee day-to-day restaurant operations across assigned outlets
• Ensure managers and teams deliver exceptional customer experiences
• Monitor sales, staff performance, and inventory management
• Plan and execute restaurant marketing strategies and customer loyalty programs
• Collaborate with production to plan and update menus
• Conduct competitor surveys and provide strategic recommendations to management
• Drive staff training, coaching, and continuous performance improvement

Requirements:

• B.Sc. or HND in Hospitality Management or a related field
• Minimum of 4 years’ experience as a Restaurant Manager or higher operations role in a QSR brand
• Strong leadership, communication, and analytical skills
• Proficient in MS Office tools and restaurant performance analysis
• Excellent people management and problem-solving skills