Relationship Officer at United Bank for Africa (UBA)

Job Objective(s)

• Utilizing interpersonal skills needed to increase the bank’s customers confidence in the bank which will in effect make it the preferred financial institution.
• Managing existing customer account portfolio.

Duties & Responsibilities

• Initiation of customers’ credit requests.
• Negotiation of pricing/rates to ensure bank’s profitability and customer satisfaction.
• Facilitate invoicing and follow up for collection of interest income, LC issuance fees and other incomes.
• Responsible for credit disbursement documentation and loan management to repayment.
• Implement and maintain complete control aspects i.e. financial analysis of statements of accounts, documentation, periodical client visits call reports.
• To manage and enhance existing commercial portfolio.
• Spread and analyze financial statements, preparation of credit application, documentation & post-sanction monitoring through periodic account review.   

Minimum Educational Qualification and Experience

• Minimum of First Degree in any related field.
• Minimum of 2 years experience in marketing/sales related roles in the banking industry.

Knowledge & Skills Required:

• Product/Service knowledge.
• Industry knowledge.
• Banking Operations.
• International trade products.
• Credit and financial analysis.
• Credit analysis.
• Customer Relationship management.
• Interpersonal skills.
• Networking and Effective communication skills.
• Data gathering & analysis.