Relationship Officer, Kaduna State at Dangote

Location: Zaria

Job Summary: 

We are seeking a dynamic and results-driven Relationship Officer to join our team in Kaduna State. In this role, you will play a vital part in cultivating, strengthening, and managing long-term relationships with our clients. Your ability to understand client needs, anticipate opportunities, and deliver tailored solutions will be essential to enhancing client satisfaction and fostering loyalty.

As a key point of contact, you will engage proactively with a diverse portfolio of clients, ensuring they receive exceptional service and support. Your commitment to building trust and providing valuable insights will position you as a reliable advisor and a strategic partner in their success.

Key Duties and Responsibilities:

• Develop and maintain relationships with corporate clients.
• Ensure customer satisfaction and address any queries or concerns.
• Identify opportunities to upsell products or services to existing clients.
• Collaborate with other departments to ensure prompt product delivery to clients.
• Prepare and present periodic reports on sales activities and performance.
• Stay updated with industry trends and market intelligence.
• Meet sales targets and contribute to the growth of the company.

Education and Work Experience 

• Bachelor’s degree in Business Administration, Marketing, or related discipline.
• Experience in sales or customer relationship management is preferred
• Minimum of 5 years relevant sales work experience.

Skills And Competencies

• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving skills.
• Ability to build and maintain relationships with clients
• Self-motivated and target-driven
• Proficient in MS Office (Word, PowerPoint, and Excel)