Relationship Officer (DSE) at Hillpost Microfinance Bank

Location: Lagos, Abuja, Porth Harcourt, Uyo, & Asaba

Key Responsibilities

• Customer Acquisition: Ensure to identify and acquire new customers through various marketing channels.
• Provide exceptional customer service that will drive customer satisfaction, retention and loyalty
• Product Promotion: Promote all HillPost products and services including saving accounts, loans, and other financial services.
• Market Research: Conduct market research to identify trends, opportunities & challenges, and provide feedback to State Manager. 
• Sales Target: Meet monthly sales targets, as set by team lead.
• Compliance: Ensure compliance with all relevant Microfinance banking regulations, policies, and procedures.
• Compliance: Ensure compliance with all relevant banking regulations, policies, and procedures.
• Reporting: Prepare and submit regular reports to State Manager including sales reports, customer feedback and market research finding.

Experience: 

Candidate must possess a minimum of 2 years work experience in financial institutions with knowledge of the following 

• POS deployment
• Merchant and Agent Management
• Debit card and POS terminal management
• Must be vast in Loan offerings
• Savings account

Qualifications

BSc in any discipline from a reputable University with a minimum of Second class lower (2.2) degree.

Skills

The preferred candidate should possess,

• Excellent communication skills
• Strong interpersonal skills
• Strong relationship management skills
• Ability to work in a fast-paced environment and meet sales targets.
• Ability to operate and work with a smart phone
• Good time management and organizational skills.