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  • Posted: Aug 30, 2021
    Deadline: Sep 13, 2021
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  • TalentPool is Nigeria's emerging human capital solutions company providing a wide range of human capital and business support solutions to businesses.
    Read more about this company

     

    Relationship Manager

    Relationship Manager 

    • Relationship Manager responsibilities include: 
    • Building positive relationships with customers 
    • Assisting with generating new business and meeting targets 
    • Identifying opportunities for greater profits 

    Job brief 
    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run. 
    Responsibilities 

    • Understand customer needs and develop plans to address them 
    • Identify key staff in client companies to cultivate profitable relationships 
    • Resolve customer complaints quickly and effectively 
    • Forward upselling and cross-selling opportunities to the sales team 
    • Promote high-quality sales, supply, and customer service processes 
    • Aim to preserve customers and renew contracts
    • Approach potential customers to establish relationships 
    • Gain solid knowledge of competitors 

    Requirements 

    • Proven experience as a Client Relationship Manager 
    • Knowledge of customer relationship management (CRM) practices 
    • Experience in sales or customer service is preferred 
    • Problem-solving attitude 
    • Excellent communication skills 
    • Aptitude for fostering positive relationships 
    • Teamwork and leadership skills 
    • Customer-oriented mindset 
    • BSc/BA in Business Administration or similar field

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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