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  • Posted: Jan 24, 2023
    Deadline: Feb 28, 2023
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    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in entire African region. Finding it takes specialized market knowledge combined with a genuine understanding of individual cultures & local requirements. Our team of experienced local and internation...
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    Relationship Manager, Private Banking (Abuja)

    KEY RESPONSIBILITIES AND DUTIES

    • Solid knowledge of Information Technology processes including system development life cycle; change management; network controls 
    • Excellent communication, report writing, presentation and interpersonal skills. 
    • Excellent communication, report writing, presentation and interpersonal skills. 
    • Possess personal qualities of integrity, credibility, and commitment to corporate mission. 
    • Problem solving ability and ability to work well under pressure. 
    • High sense of responsibility, accountability and dependability 
    • Flexible and able to multitask; can work within an ambiguous, fast-moving environment, and is action oriented. 
    • In-depth knowledge of security systems, information risk, principles and policies, and their application/

    EDUCATION AND WORK EXPERIENCE

    • Bachelor’s Degree in Business Administration or any related field
    • Minimum of 7 years  relationship management experience in banking sector

    SKILLS AND COMPETENCIES

    • Ability to build and maintain clients and relationship
    • Excellent communication and interpersonal skills
    • Account management expertise
    • Leadership and team management skills
    • Customer management and negotiation skills
    • Ability to recognize and exploit business opportunities
    • Strong analytical skills
    • Good conflict resolution and problem solving skills
    • High level of communication and interpersonal skills
    • Proficiency in Microsoft office
    • Strong presentation skills
    • Business environment analysis
    • Client investment suitability
    • Credit assessment
    • Customer acceptance and onboarding
    • Customer acquisition management

    KEY PERFORMANCE INDICATOR

    • Banking efficiency ratio
    • Lifetime customer value
    • Lifetime customer value (LTV) to customer acquisition cost (CAC) ratio
    • Net promoter score
    • Customer churn rate
    • Customer satisfaction rate
    • Return on investment

    Method of Application

    Interested and qualified candidates should forward their CV to: samuel.adefemi@globalprofilers.com using the position as subject of email.

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