Relationship Manager at OPay (Opera )

Location: Ibadan, Oyo

Responsibilities

• Develop and adjust strategic plans towards onboarding merchants, super merchant, agents, and super agent alike for the business development unit based on different set of priorities
• Work closely with their team in visiting, interacting focusing on clients needs, proffering solutions and where peculiar challenges are recorded, feedbacks are collected and properly reported to the operations lead in a timely manner
• Work closely with operation leads to suggest and recommend new initiatives that could improve merchant and agent experience with the usage of our POS Terminals
• Ensure Gross Transaction Volume of onboarded merchants and agents improves month by month
• Prepare competitor’s product comparative analysis, identifying areas for improvement of our company’s product

Job Requirements

• >2 Years experience in sales position, relationship managers ideally focused on the SME segment
• Comprehensive understanding of POS business, great understanding of agency banking and merchant scenarios
• Extremely flexible, result oriented, hardworking with a strong track record of success
• Good at drafting business/product/service proposal, delivering presentation, negotiating commercials and driving the conversation on the right track
• Self motivated and able to work independently to meet and exceed sales target
• Able to analyse data and sales statistics and translate results into numbers and solutions