Relationship Manager (Ogun) at Outsource Nigeria

Job Summary

• The Relationship Manager is responsible for managing and deepening relationships with agents, merchants, and clients in Ogun State.
• The RM ensures seamless service delivery, supports business expansion, and helps drive adoption of financial services.

Key Responsibilities

• Serve as the primary contact for agents and clients within assigned territory.
• Onboard new agents and ensure timely training and activation.
• Conduct periodic visits to agents/partners to resolve issues and provide support.
• Monitor transaction volumes and agent liquidity.
• Support regional marketing initiatives and promotions.
• Resolve service complaints and escalate critical issues.
• Prepare and submit periodic reports on field activities and performance.

Qualifications & Experience

• Bachelor’s Degree in Marketing, Business Administration, or related field.
• 3 - 5 years of experience in relationship management, preferably in fintech or banking.
• Good interpersonal and communication skills.
• Strong problem-solving and territory management capabilities.

Salary and Benefits
N250,000 Monthly + Car + Driver + PFA + HMO.