Relationship Manager at Baobabplus

Duties and Responsibilities

• Prospect new SME clients and assist them for loan applications.
• Analyse and interpret financial statements to make informed business decisions as regards a borrower - viability, capacity to repay
• Deposit Mobilisation and retention via prospecting, converting new prospects and managing existing relationship
• Grow customer base through customer acquisition via the sale of bank products
• Driving liability balances on accounts within their portfolio
• Cross-sell electronic products for ease of transacting
• Participate in market storms, event and door-to-door marketing
• Provide daily/weekly sales report
• Attendance of weekly/monthly performance review
• Conducts loan appraisal and collects detailed information (personal, business, and guaranties) and arranges to open a new loan account.
• Prepares and arranges documentation for approval and disbursement of loan.
• Maintain contact and maintain good relationships with clients.
• Ensure full compliance with all in-place.
• Any other task as assigned by the Head of Department.

Skills and Specifications

• Bachelor's degree in Banking & Finance or Accounting
• At least 2 - 3 years prior experience in the credit/SME department from a Microfinance bank.
• Organisational and time management skills.
• Ability to work effectively in a team environment.
• Negotiation and internal relationship building.
• Sound written and verbal English communication skills.
• Advanced computer skills (MS Word, Excel, PowerPoint).
• Analysis and reporting skills.
• Problem-solving and decision-making.

Requirements:

• Good understanding of business processes.
• Ability to communicate and maintain good relations with the client.
• Good presentation skills and excellent courteous attitude; social concern.
• Ability to work in confidentiality; ability to work in the field.