Regulatory/LEA Liaison Officer - Entry Level at PalmPay

We are seeking a motivated and detail-oriented Regulatory and Law Enforcement Agency (LEA) Liaison Officer to join our compliance team. This entry-level position is ideal for a dynamic individual eager to build a career in regulatory compliance and liaison functions within the payments industry. The successful candidate will assist in maintaining strong relationships with regulatory bodies and law enforcement agencies, ensuring smooth communication and compliance with applicable laws and regulations.
Key Responsibilities:

1. Regulatory Compliance Support:
   • Assist in coordinating with regulatory authorities to ensure timely submission of required reports and documentation.
   • Support the implementation and monitoring of compliance programs to meet regulatory requirements.
2. LEA Liaison:
   • Act as a point of contact for law enforcement agencies regarding requests, investigations, or inquiries.
   • Facilitate timely responses to LEA requests, including providing requested documentation and information.
3. Documentation and Record-Keeping:
   • Maintain accurate and up-to-date records of regulatory submissions and communications with regulatory bodies and LEAs.
   • Ensure proper documentation of all LEA-related activities for audit and compliance purposes.
4. Collaboration:
   • Work closely with internal teams, including legal, compliance, and operations, to gather and verify information required by regulatory bodies or LEAs.
   • Provide updates to management on regulatory and LEA engagement activities.
5. Monitoring and Reporting:
   • Monitor industry developments and updates from regulators to ensure the organization remains informed of changes in the regulatory landscape.
   • Assist in preparing reports and summaries of regulatory and LEA engagements for management review.
6. Training and Awareness:
   • Participate in training programs to understand the regulatory and LEA landscape in the payment services industry.
   • Support the compliance team in promoting awareness of regulatory obligations within the organization.

Qualifications and Requirements:

Educational Background:

• Bachelor’s degree in Law, Business Administration, Criminology, or a related field.
• Certification in compliance or regulatory affairs is a plus but not mandatory.

Experience:

• 0-1 year of experience in regulatory compliance, legal, or liaison roles.
• Previous internships or volunteer experiences in related fields will be an advantage.

Skills and Competencies:

• Basic understanding of regulatory requirements and compliance frameworks in the payment services industry.
• Strong communication and interpersonal skills to engage with regulators, law enforcement agencies, and internal stakeholders.
• Excellent organizational and multitasking abilities.
• Attention to detail and a proactive approach to tasks.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Other Requirements:

• Eagerness to learn and grow in a dynamic regulatory environment.
• Strong ethical standards and a commitment to compliance principles.
• Familiarity with payment service operations or financial services is a plus.