Regulatory Affairs Administrator at Pfizer

Job Requisition ID: 4863736
Job type: Full time
Reports to: Cluster Regulatory Lead, Sub-Saharan Africa
Department Name: GRA - International, Sub Saharan Africa
Division / Business Line: Global Product Development (GPD)
Sub Division: Global Regulatory Affairs (GRA) International, Africa Middle East

Job Summary

• The provision of administrative support to the country-based regulatory affairs team, reporting to the Cluster Regulatory Lead

Job Responsibilities 

Office Management:

• Answering telephones professionally and promptly.
• Mail/information distributed correctly and promptly within the department.
• Typing required documents accurately e.g. meeting minutes.
• Replying to correspondence and information requests appropriately as required.
• Managing the courier requirements of documentation and keeping required records.

Administration/meeting management:

• Stationary: order departmental stationery as and when required.
• Reporting office equipment faults timeously and following up until resolved.
• Collation of leave forms and updating of departmental attendance register.
• Management of open office area and regulatory storerooms i.e. maintaining tracking lists and indexes of storerooms, liaising with required vendors for off-site archiving of documentation.
• Effective coordination of departmental and other meetings.

Banking and finance co-ordination:

• Ensuring the process of requesting payments for regulatory authorities and other departmental payments according to company processes.
• Tracking and following up on payment progress and ensuring payment proofs are received and distributed timeously.

Regulatory Affairs Support:

• Correspondence management: receiving and logging correspondence to and from regulatory authorities according to defined company processes and distributing it as required.
• Management and maintenance of relevant files.
• Overseas and local travel arrangements for the regulatory affairs department.
• Ordering of required reference materials for the team.
• Ensuring the required processes flow smoothly within the department e.g. promotional materials.
• Assisting with annual contract reviews as required.
• Attend to any other responsibility that may be assigned by the Cluster lead or another in-country regulatory Manager.

Qualifications / Skills

• Bachelor's Degree or equivalent i.e. Degree in Chemistry or related Life Sciences. 

Experience:

• 2 – 3 years of related experience
• Experience in Microsoft applications.

Attributes:

Peer relationships:

• Establishes and maintains relationships to enable improved personal and team performance. Is seen as a team player and is cooperative and confident in interactions.

Team working:

• Able to work with individuals from cross-functional units and co-operate to get the job done.

Interpersonal acumen:

• Relates well to all levels of people inside and outside the organization. Build constructive and effective relationships, and uses diplomacy and tact.

Organizational agility:

• Knowledgeable about how an organization operates and knows how to get things done through required channels. Willing to learn new things.

Strong quality and compliance orientation:

• Has an understanding of regulatory compliance issues.

Adaptability:

• Able to build effective working relationships and deliver results. Ability to follow up on matters to complete them accordingly.

Skills:

• Meticulous, accurate, and a high level of attention to detail
• Ability to multi-task, work under pressure, and meet deadlines
• Problem-solving
• Planning and organization
• Strong writing skills and computer literacy
• Customer service orientation
• Inter-personal understanding
• Proactive/using initiative
• Flexibility
• Honesty and consistency.