Regional Service Engineer at Jaza Energy

Position Overview

• To support our rapid expansion, we’re looking for an exceptional Regional Service Engineer (RSE) to manage a team of Field Service Engineers (FSE) as well as our technical operations at the regional level.
• As an RSE, your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at our hubs.
• This role requires significant travel within Nigeria, as Jaza is expanding and building hubs across the South-West states, with 21 hubs currently located in Oyo State.
• This position entails directing field service engineers in ensuring energy uptime, optimizing system performance, troubleshooting, and repairing technical issues.
• Additionally, the role involves actively contributing to continuous improvement through thorough data analysis, reporting, and collaborative efforts.
• The ideal candidate is someone with a strong technical/engineering leadership background, capable of leading and supervising a dynamic team and working in a fast-paced environment.

Roles & Responsibilities

• Oversee the FSEs in executing the setup of new hubs, ensuring seamless connectivity, and conducting regular maintenance on hub energy systems.
• This role involves reporting directly to the Technical Manager to ensure efficient coordination and adherence to technical protocols.
• Lead and coach FSEs on the best practices through regular training and professional development initiatives.
• Regularly review reports submitted by the FSEs, on hub energy performance and other technical issues.
• Collate monthly reports and share them with the management team
• Collaborate with Jaza Stars, Regional Coordinators (RCs), Network Operations Centre (NOC) data team and FSEs to diagnose and resolve technical challenges.
• Prepare and share monthly performance review reports on Power availability.

Qualifications

• Strong proven expertise in and a deep understanding of energy and solar systems. We are not particular about any educational background and are more concerned with how much hands-on experience you have.
• Minimum of 6 years of technical/engineering leadership experience within the telecommunications/energy industry or other related industries.
• Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges.
• Strong commitment to safety and compliance with HSE standards.
• Proficiency with data analysis tools and reporting software including MS Office suite.
• Ability to work independently and effectively in a team environment.