First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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Identify eBusiness prospects within the region and work with branches to actualize them
Measure product performance across the Business Units (IBG, CBG, RBG & PSG) in the region monthly.
Drive the achievement of e-Business and Retail Products’ budgets in the various regions.
Conduct risk assessment and profitability analysis of transactions and business opportunities in the region in liaison with the Business Units for intelligent business decision making.
As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
Identify e-Business and Retail products prospects/opportunities for conversion
Joint Marketing Calls with branches to Customers & Prospects
Preparing Product Proposals for branches to aid customer engagement.
Training of Marketing Support, Relationship and Business Managers
Supervision of the DpSE (Digital Product Sales Executive), TD (Trade Developer) and POS Captain Structure
Following up on issues arising from product usage like dispense errors, user creation, card processing etc. via calls, mails and contacts to ensure the issues are resolve within the approved TAT
Preparing Monthly Products performance reports and circulating to stakeholders.
Attending and presenting product performance reports at Regional / Groups Quarterly Performance Report meetings.
Comply with the principles and policies in the information hand book.
Drive the Bank agency banking activities across the region
EDUCATION
Minimum education: First degree preferably a numerate degree; higher degrees/MBA
EXPERIENCE
Minimum of 3 years working experience in relationship management
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