Regional Manager at Afconrecruit Limited

Role Summary:

• The Regional Manager will be responsible for overseeing all daily operations within the region, coordinating between sales, technical, customer service, and administrative teams.
• This role ensures adherence to the company's policies, achieves regional growth objectives, and reports to National HQ.

Responsibilities:

• Lead daily operations across the region, overseeing sales, technical, customer support, and office functions.
• Coordinate team efforts to ensure alignment with regional goals and company policies.
• Drive regional sales growth, working closely with the Sales Manager and Marketing team to identify new opportunities.
• Manage the training, and performance of regional staff.
• Ensure customer satisfaction and resolution of escalated issues.
• Ensure efficient allocation and utilization of resources, including vehicles and equipment.
• Serve as the primary liaison between the region and National HQ, providing regular reports on operational performance and challenges.
• Ensure all operations comply with company policies and legal regulations.

KPIs:

• Regional sales growth compared to previous quarters.
• Customer satisfaction rating across services delivered.
• Operational cost-efficiency within the allocated regional budget.
• Team performance, including productivity, adherence to policies, and overall engagement.

Requirements

• B.sc/HND in any field
• 5-8 years experience as a Regional Manager