Regional Communications Associate, Africa at Palladium Group

Job ID: req21632

Primary Roles and Responsibilities

• The Regional Communications and Engagement Associate will be a key in-region member of the Palladium UK PACT team supporting the development and roll-out of a communication strategy focused on increasing awareness, impact and influence of the programme.

Reporting Lines:

• The position reports to the Africa Regional Lead in close coordination with the Communications & Knowledge Manager.

Responsibilities 
Specifically, the Regional Communications and Engagement Associate will:

• Support communications strategies designed to reach specific categories of local stakeholders through a mix of relevant communications, media and language channels, including translating copy into local languages
• Contribute to the development of UK PACT communications, knowledge products, and strategies to promote the programme and enhance the brand within the Kenya, Nigeria and South Africa region
• Lead on the maintenance and development of the Kenya, Nigeria and South Africa CRM contacts database and ensure that the respective country programme website pages are up to date and periodically reviewed
• Support the development of strong and engaging digital products that effectively convey messaging about the programme on the UK PACT website and other channels in coordination with country teams, teams at Post, and relevant implementing partners
• Create, plan, and measure effective email communications campaigns targeting UK PACT stakeholders in Kenya, Nigeria and South Africa using CRM to segment and improve the quality of existing contacts data in line with data protection requirements
• Provide support to country teams with communications queries and assist with the coordination of external communications
• Coordinate in-person and online meetings with UK PACT internal and external stakeholders;
• Support the central UK PACT Communications team in general programme communications administration, including the preparation of quarterly and annual progress reports and stakeholder engagement reports
• Provide communications support for market engagement events and country calls for proposals and other relevant grant processes, ensuring clear messaging and alignment with regional strategies to engage potential grantees and stakeholders effectively
• Lead the implementation of region-specific communications initiatives, and actively engage in brainstorming and developing new initiatives that align with these strategic goals
• Perform any other duties as reasonably required by the Communications and Knowledge Manager in coordination with the relevant Africa Lead

Key Competencies and Professional Expertise / Competencies Preferred

• Knowledge and experience of CRM systems (HubSpot preferred)
• Knowledge and experience in website content management
• Excellent writing and verbal communication skills (in English)
• Experience supporting communication campaigns, including content creation
• Experience supporting international programmes with related admin and reporting tasks
• Comfortable working with a variety of stakeholders
• Willing and able to be on calls outside of regular working hours to accommodate time zone differences
• Strong interest and (desirable) experience in working on climate change solutions such as renewable energy, sustainable mobility, nature-based solutions, climate legislation, and climate finance
• Desirable: Experience working with embassies and/or civil servants
• Desirable: Experience working with the press in at least one country relevant to UK PACT.