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  • Posted: Feb 1, 2021
    Deadline: Feb 28, 2021
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    PecanTrust Microfinance Bank Ltd "the Bank” is a financial institution licensed by the Central Bank of Nigeria. We offer a wide range of financial services to a diversified client base that includes low-end entrepreneurs, the under banked, high-net-worth individuals, among others. At PecanTrust Microfinance Bank Ltd, our core value is "growing toget...
    Read more about this company


    Recovery Supervisor

    Job Roles and Responsibilities

    • Ensure collection of outstanding payments from customers.
    • Recovering bad debts from delinquent debtors.
    • Resolving disputes with customers, ensuring that concerns are resolved correctly.
    • Clarify potential consequences of not paying such as sales of collateral process.
    • Manage customers who are resistant by remaining polite, tactful, firm, and honest.
    • Complete any administrative task as required for the efficient running of the teams' activities.
    • Always deliver a consistent and professional level of service.
    • Devising customized recovery strategies on a case-by-case basis.
    • Reducing the non-performing loan owned by the Bank.
    • Following up with clients on previous payment arrangements.
    • Locating and establishing contact with debtors.
    • Taking ownership of debt collection cases.

    Educational Skills and Requirements

    • B.Sc. in Banking and Finance or related field
    • 3 years of experience in debt collection
    • Ability to meet set target and deadlines
    • Excellent numeracy and reporting skills
    • Excellent communication skills, including the ability to negotiate respectfully and communicate rationally
    • Demonstrated ability to follow policy and procedure
    • Accuracy and attention to detail
    • Microsoft office skill
    • Leadership, managerial, multitasking, analytical, and decision-making skills.

    Method of Application

    Interested and qualified? Go to PecanTrust Microfinance Bank Limited on to apply

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