Recovery / Road Surveillance Representative at Ascentech Services Limited

Job Summary

• Recovery and rescue of drivers, assets, and goods following any incidents / accidents & dealing with local government agencies

Description

• Always available 24/7 on phone & online
• Quick response following any incidents/accidents
• De-escalation of any situation involving incidents/accidents
• Providing training to drivers on avoiding and dealing with incidents/accidents
• Maintaining relationship with Road agencies for quick resolution following incidents/accidents
• Maintaining accurate record of expenses and settlements
• Continuously update the processes and policies for recovery management
• Prepare internal reports on incidents/accidents
• Obtain relevant reports, affidavits, and signatures following any incidents
• Keeping track/check of truck movement on road & reporting to tracking team
• Coordination with Operations team on hourly basis in-case of incident
• Ready to travel by road for surveillance of truck movements
• Sharing pictures and information of sites and trucks to Operations team
• Making arrangement for towing trucks to safe position/location/designated workshop

Requirements

• HND / Undergraduate in any discipline
• Minimum of 5 years working experience in the Nigerian logistics industry
• Excellent knowledge of Nigerian roads and highways
• Communicate effectively in both oral and written form
• Handle difficult and stressful situations with professional composure
• Must know Hausa for effective communication with drivers.