Recovery Officer – Non-Life Claims at AIICO Insurance

Job Description

• To efficiently pursue and finalise recoveries from liable third parties or insurers due to the company through subrogation and other recovery avenues.
• Conduct thorough review of claims files, liability assessments, and documentation to establish potential recovery.
• Manage subrogation and other claims related recoveries in line with policy terms and applicable laws.
• Liaise with legal teams, external lawyers, or third parties to negotiate settlements and pursue legal recoveries when required.
• Work closely with claims handlers, underwriters, reinsurers, brokers, and external recovery agents to ensure seamless recovery processes.
• Maintain accurate recovery records in claims systems and generate regular performance reports.
• Negotiate settlements effectively with third parties or their representatives to achieve fair recovery outcomes.
• Prepare demand letters and other correspondence for recovery pursuit.
• Ensure all recovery cases are pursued timely to prevent prescription or statute-barred cases.
• Recommend claims for recovery write-off where recovery is not viable, with justifiable documentation.
• Maintain accurate and up-to-date recovery registers and databases.