Empire Trust MfB is a financial organization incorporated by CAC on 30th May, 2014 and was licensed by the CBN on November 20th 2014. Empire Trust Microfinance Bank (ETMfB) officially commences operations on 12th February 2015. ETMfB was created with the objective to reduce Nigerian population living below poverty line by intervening and enhancing the capaci...
Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
Reduce the non-performing loans owed to a company.
Design work-out payment plans for debtors
Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
Maintain appropriate and comprehensive records of customer’ discussions.
Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
Maintain confidentiality while handling customers enquires and information.
Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
Report [daily] progress against target to the designated authority
Qualification & Required Skills
Degree/HND in related discipline.
2 -5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
Effective communication and reporting skills
Basic mathematics and analytical skills as well as investigative and persuasive skills
Problem-solving and decision-making skill
Knowledgeable of recovery best practice and approach.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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