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  • Posted: Apr 8, 2021
    Deadline: Apr 24, 2021
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    Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take care of personal need of professionals (salary earners) and small scale businesses especially those that lack access to credit facilities from our financial institutions. We have minimum processing ...
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    Recovery Officer

    Job Description/Main Responsibilities

    • Recover bad debts from delinquent debtors.
    • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
    • Reduce the non-performing loans owed to a company.
    • Design work-out payment plans for debtors.
    • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
    • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
    • Maintain appropriate and comprehensive records of customer’ discussions.
    • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
    • Maintain confidentiality while handling customers enquires and information.
    • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
    • Report [daily] progress against target to the designated authority

    Qualification & Required Skills

    • Degree/HND in related discipline.
    • 2 -5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
    • Effective communication and reporting skills
    • Basic mathematics and analytical skills as well as investigative and persuasive skills.
    • Problem-solving and decision-making skill
    • Knowledgeable of recovery best practice and approach.

    Method of Application

    Interested and qualified candidates should send their tailored CV to careers@citygateglobal.com using the job title and location as the subject of the mail  as subject of the mail

    Note: Only candidates that meets the requirement above are expected to apply with the position as the subject of the mail and candidates residing in the location mentioned above will be given preference.

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