Reconciliation Officer at HotBox Technology

Hotbox Technology is urgently reruiting a Reconciliation Officer.

Responsibilities

• Perform daily and monthly reconciliation of financial transactions and report to Head of department.
• Ensure daily reconciliation of and correct postings of all cards and other electronic channels transactions.
• Verify the incoming and outgoing payment reports.
• Ensure daily validation of transaction posting on system.
• Coordinate with team members to solve any issues faced by chargeback and settlement departments.
• Ensure that all assigned reports are accurately and timely reconciled to show a true and fair view of processed transaction with partner organizations including banks, payment processing networks, and service providers and respond to any dispute issues.
• Attend to all queries from clients on payments and ensure they are resolved promptly.