Receptionist at TOS TV Network

Department: Admin & HR

Job Description

• Greet and welcome guests as soon as they arrive at the office
• Keeping the reception area tidy.
• Operating a switchboard
• Maintaining office directories
• Assisting other administrative staff with overflow work, including word processing, data entry and research
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Qualifications

• Minimum of S.S.C.E
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)

Competencies:

• Flexible, adaptable, focused, and driven
• Professional attitude and appearance
• Planning and organising
• Relating and networking
• Coping with pressure and setbacks: remains calm in stressful situations
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service orientation