Receptionist at Ruth & Roots Ltd

Job Description

• We are currently seeking experienced or fresh graduates with exceptional customer service skills. Someone who is a confident and engaging communicator and likes meeting and speaking to new people every day.
• An individual who is warm and kind, with a compassionate nature. Someone who would take pride in being a face of the organisation and one of the first to welcome visitors. Someone who is calm and able to manage the needs of a variety of people.
• Attention to detail to present the home well and make a good first impression. Strong organisational and administrative skills to carry out tasks such as inputting data, ensuring systems are updated, postal duties and document production.
• If all these describe you, then taking the next step in your career journey as a receptionist with Ruth and Rootscould be the right move for you.

Key Responsibilities

• Receiving visitors at the front desk by greeting, welcoming, directing them appropriately.
• Answering, screening and forwarding incoming phone calls.
• Receiving and sorting daily mail.
• Greets patients in the facilities and over the phone.
• Assists medical/healthcare professionals and patients appropriately.
• Schedules appointments for patients.
• Performs clerical and administrative tasks.
• Prepares medical files and reports.
• Maintains and keeps patient information confidential.
• Maintain assigned medicinal supplies and equipment.

Requirements

• OND / HND / B.Sc. Degree in Hospitality Management or a related field.
• 0-3 years of experience in a receptionist or administrative support role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and ability to multitask.
• Professional demeanor with a positive attitude.
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with office equipment (e.g., printers, copiers, fax machines) is a plus.