Receptionist at Outsource Nigeria

Job Summary

• We are seeking a courteous, highly organised, and results-oriented Receptionist to be the welcoming face of our company.
• You will manage the front desk operations, provide exceptional customer service to our clients and visitors, and deliver essential administrative support to ensure the smooth, professional flow of the office environment.

Key Responsibilities
Front Desk & Visitor Management:

• Warmly greet, welcome, and direct all guests, clients, and vendors upon arrival.
• Manage visitor logbook, issue temporary passes, and ensure adherence to office security protocols.
• Maintain the reception area, meeting rooms, and common spaces to ensure they are tidy and professional at all times.

Communication & Correspondence:

• Answer, screen, and forward all incoming phone calls promptly and professionally using a multi-line switchboard/system.
• Receive, record, and relay accurate messages to the appropriate staff member without delay.
• Handle incoming and outgoing mail, packages, and deliveries, coordinating with courier services as needed.

Administrative Support:

• Perform basic clerical duties, including accurate data entry, filing, photocopying, scanning, and document preparation.
• Assist in scheduling appointments, coordinating meetings, and managing staff calendars.
• Monitor and maintain inventory of office and reception supplies, placing timely orders to prevent stock-outs.

Qualification & Requirements

• Educational Qualification: Minimum of a Senior Secondary School Certificate Examination (SSCE)
• Experience: Proven 1 to 2 years of experience working in a front office, customer service, or administrative role.
• Appearance: Immaculate and professional personal appearance with a polite and engaging demeanor.

Key Competencies:

• Communication & Interpersonal Skills: Exceptional verbal and written communication skills with the ability to maintain composure and tact, especially under pressure.
• Organisational Proficiency: Strong organizational, time-management, and multitasking abilities to manage concurrent tasks efficiently.
• Customer Focus: A natural customer service attitude; proactive, resourceful, and capable of addressing inquiries and issues with grace and efficiency.
• Attention to Detail: Meticulous attention to detail in record-keeping, message relay, and administrative tasks.

Working Conditions

• May involve shift work, weekends, or extended hours (depending on workplace).
• Frequent interaction with patients and healthcare professionals.
• Must adhere to safety standards and PPE requirements.

Salary
N60,000 - N80,000 / Month.