Receptionist (Kia Motors) at Dana Group

Job Summary

• We are hiring a well organized, highly detailed and smart receptionist, who combines professionalism with efficiency, ensuring our office runs smoothly and our clients are always impressed.
• If you are attentive, proactive, and thrive in a fast-paced environment, this role is for you.

Key Responsibilities

• Keep the customer lounge and front office neat and presentable.
• Maintain accurate records of service leads from walk-ins, referrals, advertisements, car exhibitions, and phone inquiries.
• Direct customers promptly to the relevant Service Advisor, Sales Consultant, or Manager.
• Assist in vehicle delivery processes, including documentation, payment confirmation, updating customer information, and following up on customer concerns.
• Ensure customers feel comfortable and valued during every visit.
• Maintain proper records of all customer interactions and communications.
• Carry out any other duties assigned from time to time.

Qualifications & Skills

• Bachelor’s degree in any field.
• 2-3 years of proven experience in a similar role.
• Strong communication, negotiation, and customer service skills.
• Proficiency in MS Office
• Goal-oriented, self-motivated, and a team player.

Skills & Competencies:

• Excellent time management and organizational skills
• Strong team spirit and collaborative mindset
• Exceptional hospitality and customer service skills
• Proactive, result-oriented, and detail-focused
• Effective planning, problem-solving, and interpersonal skills
• Clear and professional communication
• Ability to organize, influence, and manage multiple tasks efficiently