Receptionist at Global Windsor Group Limited

Job Summary

• To provide exceptional customer service, manage front desk operations, and perform administrative tasks to ensure a smooth and efficient office environment.

Key Responsibilities

• Greet visitors, clients, and employees, providing a warm and professional welcome.
• Answer, direct, and manage incoming phone calls, emails, and messages.
• Manage appointments, schedules, and calendars for staff and management.
• Handle incoming and outgoing mail, packages, and deliveries.
• Provide administrative support, including data entry, filing, and record-keeping.
• Maintain office supplies, inventory, and equipment.
• Ensure reception area is tidy, organized, and presentable.
• Handle customer inquiries, resolve issues, and escalate concerns as needed.
• Collaborate with team members to achieve shared goals and objectives.
• Maintain confidentiality and handle sensitive information with discretion.

Requirements

• High school diploma or equivalent; additional education or certifications a plus.
• 1-2 years of receptionist or administrative experience.
• Excellent communication, interpersonal, and customer service skills.
• Proficient in Microsoft Office, email, and phone systems.
• Organized, detail-oriented, and able to multitask.
• Ability to maintain confidentiality and handle sensitive information.

Skills:

• Customer service and relations
• Communication and interpersonal skills
• Administrative and organizational skills
• Time management and multitasking
• Data entry and record-keeping
• Attention to detail and accuracy
• Discretion and confidentiality
• Teamwork and collaboration