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  • Posted: Jul 24, 2024
    Deadline: Not specified
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  • We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to improve the quality of healthcare via technology solutions designed to impact lives.
    Read more about this company

     

    Quality Improvement Associate

    The Position

    • The Quality Improvement Associate will enhance organizational effectiveness by supporting quality improvement initiatives across departments and externally.
    • This role focuses on using structured approaches to redesign systems, collaborating with cross-functional teams, analyzing processes, identifying improvements, and ensuring compliance with industry standards.
    • The ideal candidate is passionate, empathetic, and mission-driven, believing in mDoc's mission to help people in Africa live healthier, more fulfilled lives.

    Responsibilites

    • Familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
    • Lead quality improvement projects to enhance operational efficiency and effectiveness.
    • Analyze existing processes and workflows to identify areas for improvement.
    • Develop and implement quality improvement plans and initiatives.

    Requirements

    • Bachelor's degree in Medicine, Public Health, Healthcare Management, and/or any other relevant fields. Master's degree preferred.
    • A certificate in a Quality Improvement course or hospital accreditation standards is preferable
    • 2-3 years of work experience in process optimization, project management, and related Quality Improvement work including implementing and monitoring PDSA cycles.
    • Demonstrated proficiency in using Google Workspace (Doc, Slides, Sheets), digital communication platforms (Zoom, Google Meet), and project management tools like Jira, Asana, or Trello.

    Check how your CV aligns with this job

    Method of Application

    Please send the required documentation to mdoc_recruitng@mymdoc.com

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