Quality Control Officer at NewRest Group

About the job

• A Quality Control Officer is responsible for ensuring the quality of products, services, or processes within an organization. Here is a precise description of Our expectations:

Responsibilities:

• Develop, implement, and maintain quality control processes and procedures
• Conduct regular inspections and audits to ensure compliance with industry standards and regulations
• Investigate and resolve quality issues and complaints
• Collaborate with production teams to identify and address quality concerns
• Analyze data and report on quality performance metrics
• Develop and implement corrective actions and preventive measures
• Conduct training sessions to educate employees on quality control procedures
• Review and update quality control documentation and records

Tasks:

• Inspect products, materials, and equipment to ensure quality and compliance
• Conduct tests and analyses to identify defects or deviations
• Investigate customer complaints and implement corrective actions
• Develop and maintain quality control records and databases
• Collaborate with cross-functional teams (production, engineering, sales) to ensure quality standards
• Stay up to date with industry developments and best practices

Methods:

• Use quality control tools and techniques (e.g., statistical process control, lean manufacturing)
• Utilize inspection and testing equipment (e.g., calipers, spectrophotometers)
• Analyze data and reports to identify trends and areas for improvement
• Implement corrective actions and preventive measures
• Provide training and guidance to employees on quality control procedures

Collaboration:

• Work closely with production teams to ensure quality standards are met
• Collaborate with engineering teams to develop and implement quality control processes
• Communicate with sales teams to ensure customer satisfaction and resolve quality issues
• Partner with external stakeholders (suppliers, regulatory bodies) to ensure compliance and quality

Qualifications
Education:

• Bachelor's degree in a relevant field (Quality management, chemistry, biology, or related fields.)
• Certifications like ASQ Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) are a plus

Technical Skills:

• Strong knowledge of quality management principles and standards
• Familiarity with industry-specific regulations and guidelines
• Proficiency in quality control tools and techniques.
• Understanding of inspection and testing methods
• Knowledge of data analysis and reporting tools

Interpersonal Skills:

• Excellent communication and interpersonal skills
• Ability to work with cross-functional teams (production, engineering, sales)
• Strong problem-solving and conflict resolution skills
• Effective training and presentation skills

Personal Qualities:

• Attention to detail and analytical mindset
• Organizational and time management skills
• Ability to work under pressure and meet deadlines
• Continuous learning and improvement mindset
• Integrity and professionalism

Experience:

• Minimum 1-3 years of experience in quality control or a related field
• Proven track record of implementing quality improvements and ensuring compliance