Quality Assurance/Quality Control Officer at Selfa Nigeria Limited

Job Description

• The Quality Assurance/Quality Control Officer plays a critical role in ensuring the accuracy, reliability, and compliance of calibration activities within the laboratory.
• This position requires a detail-oriented individual with a strong understanding of quality management systems, laboratory procedures, and regulatory requirements.
• The QA/QC Officer will be responsible for conducting quality control inspections, performing audits, implementing corrective actions, and supporting continuous improvement initiatives to maintain the highest standards of quality and customer satisfaction.

Responsibilities:

• Conduct quality control inspections and verifications of calibration activities to ensure compliance with established procedures, standards, and specifications.
• Perform routine checks and tests on calibration equipment, materials, and instruments to verify accuracy, precision, and reliability.
• Review calibration records, test data, and documentation for completeness, accuracy, and adherence to quality standards and regulatory requirements.
• Identify and report deviations, non-conformities, and quality issues, and collaborate with relevant stakeholders to investigate root causes and implement corrective actions.
• Assist in the development and maintenance of quality management system (QMS) documentation, including standard operating procedures (SOPs), work instructions, and quality records.
• Conduct internal audits to assess compliance with quality management system requirements, identify areas for improvement, and facilitate corrective and preventive actions (CAPAs) as necessary.
• Support external audits by regulatory agencies, accreditation bodies, or clients, and assist in the preparation of documentation and responses to audit findings.
• Provide training and guidance to laboratory staff on quality assurance and quality control procedures, documentation requirements, and best practices.
• Monitor and analyze quality metrics, trends, and performance indicators to identify opportunities for process optimization, efficiency improvements, and risk mitigation.
• Participate in cross-functional teams and quality improvement projects to enhance quality processes, address customer requirements, and achieve organizational objectives.
• Stay informed about industry developments, regulatory changes, and best practices in quality management, and ensure that the laboratory remains compliant with relevant standards and regulations.
• Foster a culture of quality excellence, continuous improvement, and customer satisfaction throughout the organization.

Qualifications

• Tetiary qualification in a relevant scientific or engineering field, such as chemistry, physics, engineering, or quality management. Additional certifications in quality assurance or quality control are a plus.
• Previous experience in quality assurance, quality control, or related roles within a laboratory, manufacturing, or regulated industry environment.
• Strong knowledge of quality management systems, standards, and regulations, such as ISO/IEC 17025, ISO 9001, or equivalent.
• Familiarity with calibration procedures, measurement techniques, and metrology principles is desirable.
• Excellent analytical skills, attention to detail, and problem-solving abilities, with the ability to interpret technical data and identify quality issues.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams, provide training, and communicate quality-related information.
• Proficiency in quality management software, document control systems, and Microsoft Office applications.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
• Commitment to upholding ethical standards, maintaining confidentiality, and promoting a culture of integrity and professionalism.

Additional Information

Physical Demands:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.

• While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to sit and use their hands and fingers, to handle tools and equipment
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl.
• The employee will be required to do some heavy lifting.