Function: Quality Management Systems and Assurance
Reports to: QA/QC Manager / Quality Manager
Supervises: None, unless assigned as audit team lead
Role Purpose
Establish, maintain, and independently assess the processes that give confidence project and operational quality requirements will be achieved. The role focuses on QMS effectiveness, risk-based assurance, audit, process compliance, corrective action, and continual improvement.
Key Responsibilities
- Develop, review, and maintain quality plans, procedures, process maps, audit programmes, assurance checklists, and quality objectives aligned with ISO 9001 and contract requirements.
- Evaluate contractor and vendor quality systems, quality plans, competence arrangements, and proposed controls before mobilisation or award.
- Plan and conduct internal, contractor, vendor, and project audits; issue evidence-based findings and agree corrective-action plans.
- Monitor implementation of procedures across engineering, procurement, construction, inspection, commissioning, and document control processes.
- Facilitate root-cause analysis for significant or recurring non-conformances and verify that corrective and preventive actions are effective.
- Maintain quality risks, objectives, KPIs, audit registers, NCR trends, management-review inputs, and lessons-learned records.
- Review quality-critical deliverables for compliance, traceability, approval status, and controlled distribution.
- Provide quality awareness training and coaching to employees, contractors, suppliers, and project teams.
- Support management reviews and recommend practical process improvements based on audit results, data analysis, and project feedback.
Qualifications and Experience
Minimum Requirements
- Bachelor’s degree or HND in Engineering, Quality Management, Construction Management, or a related discipline.
- Typically 7 or more years of QA/QMS experience within oil and gas, EPC, construction, manufacturing, or asset integrity environments.
- Demonstrated experience applying ISO 9001, leading audits, managing corrective actions, and measuring process performance.
- Strong analytical, interviewing, report-writing, facilitation, and stakeholder-influencing skills.
- Ability to remain objective and independent while working collaboratively with delivery teams.
Preferred Certifications and Standards Knowledge
- ISO 9001 Lead Auditor certification is strongly preferred.
- Awareness of ISO 14001 and ISO 45001 integrated management systems is advantageous.
- Quality engineering or professional engineering credentials are desirable.
Core Competencies
- QMS design and implementation
- Risk-based auditing and evidence evaluation
- Root-cause analysis and corrective-action verification
- Quality data analysis and continual improvement
- Training, facilitation, and change influence
Key Performance Measures
- Audit programme delivered to schedule
- Corrective actions closed on time and verified as effective
- Reduction in repeat findings and systemic non-conformances
- Quality objectives and process KPIs achieved
- Timely, accurate inputs to management review and lessons learned
Reporting and Interfaces
Internal interfaces: Project quality, engineering, procurement, construction, HSE, operations, and document control functions.
External interfaces: Clients, certification bodies, contractors, vendors, third-party auditors, and assurance representatives.
HSE and Quality Commitment
Integrate quality assurance with environmental and occupational health and safety controls; escalate systemic weaknesses that could create safety, environmental, or integrity risk.
The role holder is expected to demonstrate integrity, objective judgement, respect for approved procedures, and a continual-improvement mindset. Responsibilities may be adjusted to suit project scope, risk, location, and contractual requirements.
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