Psycho Social Support (PSS) Worker at Premiere Urgence Internationale (PUI)

General Objective

• Under the supervision of the Deputy MHPSS Advisor, the psycho-social worker will perform all MHPSS activities in the field, including case management and referral to other services.
• Besides this, S/He will fill data records, and perform data entry on a weekly basis.
• S/He will take part in weekly office meetings, attend formal training, on job training, and provide weekly case presentations.

Responsibilities and Tasks

Implementation of the PSS Activities:

• Provide psycho-social support, and psychological first aid to survivors who have experienced psychological trauma, torture, gender-based violence GBV, domestic violence, and when necessary to survivors of natural disasters
• Work in collaboration with PHCC and outpost staff to receive referred beneficiaries, ensure follow-up of referred PSS/ PFA beneficiaries, and provide guidance to health facility staff on PSS
• Provide screening and assessment on psychological trauma
• Sensitize, psycho-educate, problem solve, dialogue and mediate with the beneficiaries population about issues of war, torture, trauma, violence and GBV
• Ensure all work with clients is confidential and that ethical practices are observed in a culturally appropriate way, especially with respect to gender sensitivities
• Perform community awareness on trauma and psychosocial support to beneficiaries and community leaders
• Refer patients when needed to more specialized services in link with the deputy MHPSS advisor
• Perform case follow-up and case management when there is need
• Develop action plan for the follow-up patients
• Engage in self-care through supervision, debriefings, and other shared sessions

Communication and Reporting:

• Become proficient with the MHPSS data collection tools, conduct, and submit screening and assessment reports in a timely and accurate manner
• Fill in all reporting and data collection forms in daily basis to ensure quality reporting
• Weekly data entry of collected information from the field
• Attend the weekly MHPSS supervision/ on job training meeting
• Attend all MHPSS/PFA-related trainings given by PUI
• Assist with any other related activities as deemed necessary by the MHPSS advisor
• The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

Qualifications and Required Skills

Mandatory requirements:

Language skills: Fluent in English and Hausa and Kanuri is a strong asset

• Education degree: Degree/Diploma in Psychology, Counseling, Social Work, Nursing or other related fields
• Work experience: Experience of 1 year in working as a psycho-social worker, or psycho-social counselor, or community social worker

Knowledge and skills

• Knowledge of local areas and community structures
• Able to maintain confidentiality
• Knowledge of medical ethics

Computer skills:

• Excellent knowledge of MS Office software including Word, Excel, Outlook

Other: Good reporting skills

Assets:

Transversals skills

• Excellent communication, conflict-solving solving, and diplomacy skills to manage relationships in potentially tense situations
• Strong motivation to help people in need
• Ability to make decisions
• Understanding of the political situation in the area
• Ability to analyze and suggest improvements to the activities
• Ability to adapt or change priorities according to the changing situation
• Well-organized and hard-working
• Able to manage stress and pressure
• Able to check the validity of information, logical thinking
• Neutrality
• Reliability
• Teamwork.