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  • Posted: Nov 22, 2021
    Deadline: Dec 30, 2021
  • We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience
    Read more about this company


    Provider Relations Associate

    This role is responsible for effectively growing our provider network, negotiating appropriate tariffs with our providers and educating them on our processes.


    • Negotiate tariff with prospective healthcare providers
    • Renegotiate tariff with existing healthcare providers
    • Upload agreed tariff on respective providers’ profile on the admin dashboard
    • Resolve all internal and external tariff escalations for renegotiations promptly
    • Engage and acquire prospective providers
    • Train providers on accessibility and operations of the provider portal
    • Ensure credentialing and documentation of acquired providers
    • Upload claims of providers on the admin dashboard
    • Respond and resolve complaints from providers promptly
    • Communicate with respective stakeholders changes to a provider’s status.


    • Tertiary education from a recognised institution.
    • Minimum 1 year experience in a customer success, account management or sales role.
    • A medical-related educational background is an added advantage.
    • Experience in the healthcare industry is an added advantage.
    • Basic proficiency in the use of Microsoft Office tools
    • Strong negotiation and relationship management skills.
    • Excellent communication skills.
    • Willingness to travel when required.

    Method of Application

    Interested and qualified? Go to Reliance HMO on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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