Project Management Team Lead at Kantar

Job Requisition ID: R067471
Location: Odozie Street, Lagos
Job type: Full timeJob Purpose

Job Description

• The role of Project Management Team Lead is to provide leadership and management to research programs/projects.  
• This role provides strategic support and advisory and is pivotal in both ensuring program/project success and delivery of the Kantar strategy.

 Key Accountabilities

• Approval gateway to firmly decide the onshore or offshore project classification
• Ensuring local adoption of Best Practices and standard Ways of Working across the end-to-end process
• Reinforcing accountability through the Delivery Centre teams, ability to influence teams not directly leading in a matrix global environment is critical
• Solving non-routine, complex problems which require integration of research and operational knowledge and following escalation matrix protocol where/when needed.
• Staying abreast of Operational developments to ensure an efficient design is proposed and implemented.
• Accountable for the Operational Commercial success of the program, including managing the scope with the Client, ensuring Client standards are followed, reaching out to domain experts as needed
• Driving collaboration, delegating responsibilities, and ensuring overall Client satisfaction.
• Delivery against the Operations Statement of Work to ensure profitability of the project/program
• Managing the project Operational budgets and attending revenue recognition meetings
• Understands the Client’s objectives and priorities, and how the project/program delivers against these - ensures both Onshore and Offshore delivery teams understand these and delivers on them accordingly.
• Establishes strong partnerships with all key Stakeholders, including Clients (where required), Onshore Operation teams, Offshore Operation teams and external suppliers, building credibility and rapport
• Building and maintaining relationships with the onshore CS and PM teams as well as the OCPM (Offshore Centre Project Management)

Qualifications and Experience

• Bachelor's Degree or any Project Management Certification / PM on the job experience
• Minimum of 5 years of Primary Market Research experience (end to end Marketing Research cycle exposure)
• Hands on Market Research program or project management executional experience is mandatory
• Working knowledge and mid-level expertise in Word, Excel and PowerPoint.
• Commercial acumen including job profitability
• In-depth knowledge of the end-to-end Market Research process
• Strong knowledge of, and proven ability to advise on, Market Research techniques such as best fit methodological practices for client objectives, quota setting operation design, etc
• Knowledge of Kantar product portfolio
• Excellent written and verbal communication skills
• Ability to build strong relationships across key stakeholder groups  
• Problem Solving, multi-tasking, Decision Making and Critical Thinking.

Competencies and Skills:

• Client-centric and quality-centric, in both thinking and approach to work
• Highly organized with ability to prioritise and deadline pressures
• Strong inter-personal skills; proven track record to develop strong, collaborative relationships that drive internal/external customer satisfaction
• Excellent communication and problem-solving skills with a high level of emotional intelligence and intellectual curiosity
• Strong project management experience with ability to maintain good time management while prioritizing, delegating, and delivering against multiple deadlines.