Programme Technical Manager at mothers2mothers

Description

• The Programme Technical Manager will have responsibility for all aspects of technical and operational programme management to optimise programme performance and outcomes and supervise the implementation of the programme.
• S/he will be responsible for designing and reviewing m2m’s programme intervention in Nigeria, systematic monitoring of programme results against targets and work plans, development and operationalisation of programme standards, and employing data for decision-making and course correction.
• The Programme Technical Manager will ensure programme effectiveness and cost efficiency through appropriate human and financial resource management.
• The Programme Technical Manager, with the Programme Officer, will supervise m2m’s direct service activities, building the capacity of frontline staff.
• S/he will ensure effective coordination with key stakeholders including government, donors, other implementers, and private sector, and support the Country Director in representing m2m at technical working groups, conferences, and other forums.
• S/he will also support the design and development of proposals for programme funding.
• The position will be based in Abuja, Nigeria and report to the Country Director (CD).

Key Responsibilities
Technical Support and Quality Improvement:

• Provide technical leadership and support to the m2m in-country team around start-up and implementation processes.
• Provide technical oversight and management of the implementation and monitoring of project activities.
• Support the design of, and maintain/review, m2m’s programme toolkit (including training, standard operating procedures, service delivery and monitoring tools) for Nigeria.
• Lead recruitment, training, and capacity building of site staff.
• Lead and/or support the development of technical scopes of work for new funding proposals.
• Facilitate knowledge and information sharing of national and global issues and developments relevant to m2m’s programming, including from other m2m countries, among project team.

Programme Management:

• Ensure quality implementation of m2m’s programme. Support the development and implementation of site-level activities. Conduct routine supportive supervision, mentorship, and monitoring of site-level activities, oversee monthly analysis of supportive supervision results and other technical assessments.
• Work with programme and monitoring and evaluation (M&E) staff to routinely review Quality Assurance/Quality Improvement (QA/QI) programme performance reports and identify data-driven quality improvement activities, capacity building and training needs, and develop capacity building and implementation plans to address gaps. Lead project review meetings and provide proactive updates on project performance.
• Collaborate and support M&E Officer to ensure data and reporting quality. Support the site-level use of m2m quality improvement and strategic management tools, both paper and electronic.
• Develop internal and donor deliverables, including annual workplans, routine performance reports and presentations, working closely with the CD and M&E staff. Provide input into development of deliverables for other functional areas including budgets and monitoring and evaluation plans.
• Provide input into monthly expenditure projections, working closely with CD and finance manager to monitor programme expenditures to remain within budget and analyze expenditure trends.
• Institute functional systems, processes, and procedures required to ensure programme activities are implemented in full compliance with donor, m2m, and national policies and requirements.
• Manage programme staff. Support Programme Officer in managing and building capacity of project staff.

Stakeholder Relations and Engagement:

• Support the Country Director in building and maintain relationships with key stakeholders, including government and donor representatives.
• Actively participate and represent m2m in Technical Working Groups and relevant forums at national and state level.
• Ensure close working relationships with government and partner organizations to ensure harmonized efforts and coordination of project activities.
• Provide country intelligence and insight to resource mobilization team, meet with potential donors to expand in country portfolio.

Qualifications and Experience

• Bachelor's Degree in Medicine, Nursing, Public Policy, or a related field; Master's in Public Health is advantageous.
• Minimum of seven years’ experience planning, managing, and monitoring RMNCH, HIV or primary health care programmes in Nigeria, with three years in a supervisory role.
• Proven in-depth knowledge of in health programming and policies, with specific experience in HIV, RMNCH, and primary health care landscape and programmes in Nigeria.
• Familiarity with adult learning principles.
• Demonstrated ability to design and lead the execution of efficient support systems including creating programme, operational, tracking and evaluation support tools.
• Demonstrated experience in monitoring project performance, using M&E data for programme improvement. Ability to organize, analyze, interpret, and use programme performance information.
• Demonstrated experience in conduct of technical on-site supervision using programme tools; experience supporting use of electronic client management tools strongly preferred.
• Strong design and conceptualization skills – able to think creatively and; systematically at all project levels.
• Experience coordinating and/or leading public health programmes in resource limited settings.
• Experience in project management. Demonstrated experience in developing and writing quality project work plans, reports, and other deliverables. Technical proposal writing skills is a valuable asset.
• Experience working in Nigeria with government, donors, and implementers/non-governmental organisations; experience establishing relationships and working with stakeholders at national and state in community-based public health programming.
• Knowledge of Nigeria’s health and social service systems, and partner landscape.

Competencies:
Essential:

• Strong writing, editing, and grammar skills in English and ability to communicate effectively and succinctly to internal and external audiences.
• Strong organizational skills and ability to manage multiple concurrent tasks and deadlines.
• Strong organizational and interpersonal skills.
• Strong analytical and problem-solving skills.
• Flexible, with ability to take initiative, work independently and as part of a team.
• Strong mentoring skills.
• Fluent in English and local languages.
• Strong Computer Literacy (Microsoft Office Suite).

Desired:

• An interest in and understanding of HIV/AIDS, public health, and/or women’s issues.
• Knowledge and understanding of the charity sector and relevant fundraising codes of practice.