Program Officer - Protection at Haske Humanitarian Aid Initiative

Description

• The Protection Officer will be responsible for protection mainstreaming in the project implementation of locations of BAY States, Northeast Nigeria”.
• Under the guidance of the HHAI Protection Focal Person, the role supports the implementation of the HHAI Nigeria's protection program with the objective of providing timely and effective protection to targeted populations.
• Supervises protection interventions including the provision of appropriate and timely supervision of case management services, identifying training needs of protection assistants, and ensuring that protection issues are effectively embedded in all project activities. The role supports during protection and ensures

Job Description / Principal Accountabilities
Tasks and Main Responsibilities:

• Supports in developing tools to ensure up-to-date and technically sound mechanisms are in place for gender and protection mainstreaming.
• Provides guidance to outreach volunteers and social workers in the planning and implementation of participatory community activities, awareness sessions and campaigns and in the general communication with communities;
• Supports the planning, implementation and reporting on all protection activities via monthly work plans, schedules and team management;
• Assists in decision-making vis-à-vis material assistance to beneficiaries, documenting for both technical and financial reporting;
• Provides individual supervision sessions on a weekly basis to each field volunteer, supporting and coaching them in their duties using various methods. Support the field volunteers’ ability to find solutions and respond appropriately to daily challenges;
• Identifies gaps and training needs for the project team and request support from the Protection Focal Person to provide the same. Provide learning opportunities via the delivery of trainings, workshops and role modelling;
• Compiles information from protection focal points and provide weekly reports to the Program Coordinator and the relevant thematic manager with observations and recommendations to enhance the protection environment.
• Provides verbal and written feedback on a daily basis to direct supervisor; assist in writing regular narrative and quantitative reports when requested.
• Conducts field visits to distribution sites, areas of operation, centers, and other areas where Human Appeal conducts activities.
• protection services and activities are delivered in line with HHAI and international quality standards. The Protection Officer will be a member of PCO Project Team and report to Programme Coordinator (PC). The staff is also expected to be responsible for the entire process of management of protection mainstreaming activities at the field. Furthermore, He/she will assist the PC regarding regular updates and progress of the project on project and strategic interventions with regard to protection mainstreaming. Through strategic implementation of this project, he/she will directly work to contribute to the execution of HHAI overall mission and strategic plan goals for 2023 and 2024.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):
Professional Requirements:

• University Degree in a related field (e.g. Social Work, Psychology, Law)
• Minimum 2 years of relevant work experience in psychology, social work, case management, counselling, etc.;
• Minimum 1- of work experience with an INGO, NGOs and/or local authorities in years Nigeria in the protection sector;
• Minimum 1-year of supervisory experience with an INGO, NGOs and/or local authorities in Nigeria

Personal Requirements:

• Advanced computer literacy (Microsoft Office Suite, e-mail, internet, etc.) • Excellent interpersonal, communication skills, writing and reporting skills
• Ability to work both independently and as part of a team.
• Ability and motivation to work well with local authorities, local leaders and local community.
• Willing to work extra hours and available at the weekend for emergency cases.
• Capacity to work under pressure and willingness to work and live in a complex context.
• Excellent leadership, planning, organization, people management and time management skills;

Skills (Special Training or Competence):

• Ability to observe and understand cultural and social contexts and reflect the understandings in programming
• Excellent analytical and report-writing skills
• Strong community engagement and facilitation skill
• Ability to infuse positive energy to the team
• Attention to detail, keen at following procedures and meeting deadlines
• Ability to organize tasks simultaneously and prioritize work
• Strong verbal and written communication skills
• Strong interpersonal skills working with cross-cultural and multi-diverse teams
• Ability to build strong working relationships for partnerships
• Standards of Professional Conduct especially on integrity, service, and accountability

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Pro-active and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trip within PCO working area.

Key Relationships:
Excluding own line manager and staff:
Internal:

• Program Coordinator
• Finance and Support Services team
• Various staff based in all HHAI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA)

External:

• Partners
• Consultants
• Service Providers/Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs